Service

Increase workshop productivity and efficiency

A dealership's fixed operations departments represent a large portion of overall profit. A healthy aftersales operation will result in a healthy dealership.

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Autologica Sky DMS includes innovative features to provide a quality customer experience, increase workshop productivity and efficiency, and help the Service Manager accurately monitor the department.

Main features

Appoint365

Improve the customer experience and reduce wait time. Manage scheduling for multiple workshops, and let your customers book appointments from their mobile device. Learn more.

DealerTablet

Improve the customer experience and reduce wait time. Manage scheduling for multiple workshops, and let your customers book appointments from their mobile device. Learn more.

Job Clock

Improve workshop productivity and efficiency. Each technician quickly logs job start and end times on a touch screen. The Service Manager can quickly address delays and reassign jobs. Learn more.

Repair orders

Quickly create a repair order, and record all related parts and jobs. Orders can automatically generate multiple invoices and warranty claims. Easily track open orders.

Warranty claims

Manage the full cycle of your warranty claim portfolio from generation to closing, and avoid losing money from uncollected claims.

Streamline workshop tasks

The Technician Control Panel helps the Service Manager monitor the activities of each technician, detect delays, and reallocate tasks to improve workshop productivity.

Monitor technician performance

The Technician Performance report allows the Service Manager to see the hours actually worked, compared to hours billed as well as standard hours.

Service history

See the complete service history of each vehicle that passes through the dealership. Each vehicle is unique throughout the entire system.

Automatic accounting

Each service transaction automatically generates the relevant accounting entries.

Customer favorite features

Autologica Sky DMS users choose these features as their favorites because they help them better organize their department, save time and work more efficiently.

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Parts CRM

Integrate Tracker CRM with Autologica DMS to manage service opportunities and close more sales.

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Service marketing

Don’t miss a single service sale. Service marketing features let you capture more jobs during the entire lifecycle of each vehicle that passes through your dealership.

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Control third party jobs

Attach third party invoices to the corresponding repair orders, and automatically calculate the sale price. Control purchase orders sent to third parties versus the invoices you receive.

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Detailed sales report

See detailed sales, cost, profit, tax and additional information in the Detailed Sales report.

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Vehicle returns to workshop

The Service Manager can establish criteria for the DMS to automatically identify rework, i.e. when a vehicle returns to the workshop before the estimated time. This lets dealers improve customer service and take corrective measures by analyzing the reasons for rework: defective parts, labor errors, etc.

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Repair order progress

Allows the Service Manager to see how each repair order is progressing in real time, drag and drop ROs, and quickly assign and reassign jobs in order to increase productivity and efficiency in the workshop.

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