Support and Training
Our professional team is proactive and always ready to help
Our specialists will ensure that you get the most out of your DMS. Our team is well-versed in the DMS as well as in dealership business practices to help you make the most out your investment.
We believe that customer support is the differential value of any service, so we’ve designed a support structure that considers the needs of our customers and provides comprehensive, agile, and efficient assistance.
Specialized team
Autologica's support team is made up of business and accounting professionals with extensive knowledge of the vehicle industry. They can resolve your queries and suggest improvements for each department in the dealership.
Omnichannel support
We offer different channels through which you can make queries (email, help desk, knowledge base...) that are centralized in a single support system. Your queries turn into tickets that you can monitor through our Help Desk.
Knowledge base
Our support platform contains documentation, user guides and step by step instructions for all features of Autologica Sky DMS and other Autologica solutions. When in doubt or when using a new feature, you can search to quickly find the information you need.
E-learning platform
We have a free online e-learnig platform for our customers. Each user will be able to learn how to perform the daily tasks for each department in Autologica Sky DMS. In addition, managers can access a monitoring report to see the progress of their employees.
Webinars and training sessions
Every month, we hold online training on key topics in the automotive industry and on Autologica Sky DMS. These will help you take full advantage of the DMS and to adopt strategies and solutions to address industry challenges. Visit our training channel
Optional training plans
If dealer requires special onsite training, one of our expert consultants can create a personalized training schedule with you, and visit the dealership to deploy it.
Ongoing Training
