The DMS includes a scheduler to specify the delivery appointment date and time for each vehicle, where you specify the store, customer, and where you can check if the requested accessories have been installed.
The Sales Administrator is typically responsible for contacting the customer when their vehicle is ready, and creating an appointment where they record details of the accessories included with the vehicle, such as window tinting or roof rails. This information is sent to the Aftersales Department so they can prepare the necessary parts and block time for their installation.
The Delivery Appointments feature in Autologica Sky DMS also helps prevent issues such as a lack of parts and unprepared accessories.
Delivery Appointments enable real-time and organized communication between the teams responsible for ensuring the vehicle reaches the customer exactly as requested. The Parts Department will know which accessories to prepare, the Service Department will have details on when to install them, and the Sales Team can coordinate everything to ensure the vehicle is ready by the delivery date.
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